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Privacy Policy

The Ministry of Service Alberta maintains this web site to help government staff find government forms that access provincial programs and services.

Links to Other Sites

This web site connects you to the ministries and organizations that make up the Government of Alberta. Each ministry's or organization's web site may have a different privacy statement depending on the nature of its site. You should review the privacy statement each time you submit personal information on a web site.

Collection of Information

When you visit this web site, our web server automatically collects a limited amount of standard information essential to the operation and evaluation of Government of Alberta web sites. This information includes:

  • the page from which you arrived,
  • the date and time of your page request,
  • the IP address your computer is using to receive information,
  • the type and version of your browser, and
  • the name and size of the file you request.
  • This information helps us assess our information services and is used only for this purpose. It is collected in compliance with section 32 (c) of the Freedom of Information and Protection of Privacy (FOIP) Act.

This information is not used to identify individuals who come to the web site.

None of this information is disclosed to other public bodies or individuals.

The only information collected that is used to identify you is information you give voluntarily. When you submit a question or comment, you may be asked for your name, e-mail address, or other information. This information is only used to process and respond to your question or comment, or to provide the e-mail update service, and is collected in compliance with section 32 (c) of the Freedom of Information and Protection of Privacy (FOIP) Act. This information is not disclosed except to authorized personnel who need it to answer your question or who manage the e-mail update list.

Protecting Personal Information entered into PDF Fillable Forms

This site uses JavaScript code to ensure that personal information entered into fillable Adobe Acrobat (PDF) forms is not displayed to subsequent users of the computer on which the form was completed. This requires that any computer on which these forms are to be completed must have JavaScript turned on. Non-fillable forms are available for printing if JavaScript cannot be turned on.

Unless you expect to need more than one browser session to complete the form, we recommend that you set Acrobat Reader NOT to keep forms data temporarily available on disk. To change this setting, click Edit, then Preferences, then Forms in Acrobat or Acrobat Reader and uncheck the item labeled "Keep forms data temporarily available on disk".

The personal information you submit is secure once it reaches the government server. In transit between your computer and the server, however, it may not be secure. If you would prefer to raise a comment or question in person, please call Alberta Connects at 310-4455 toll free in the province of Alberta.


Cookies are small text files that web pages place in your computer to assist you when you return to the page. This web site does not use cookies.

If you wish, you may change the settings on your web browser to deny cookies or to warn you when cookies will be deposited.


The government computer system uses software to monitor unauthorized attempts to upload or change information, or damage the service we provide. No attempt is made to identify users or their usage patterns except during law enforcement investigations.

Contact Information

For more information about any of the policies described above, please contact:

Manager, Forms and Application Management

Service Alberta

Phone: (780) 427 4502
E-mail: sue.dion@gov.ab.ca

View the Government of Alberta's Freedom of Information and Protection of Privacy (FOIP) Act.